所有培訓課程
Course 1 of 5
Applied Conflict Resolution
A 20-lesson professional course integrating organizational, community, cross-cultural, and international conflict-resolution practice.
本頁面以繁體中文介紹課程目錄；教學與課程材料僅提供英文版本。
- 適合對象
- Mediators, managers, organizational and community practitioners, policy and public-service professionals, legal-support personnel, human-resources professionals, advocates, and professionals responsible for conflict analysis, negotiation, implementation, or prevention.
- 形式
- English-language instruction. Group, private, and organizational delivery arrangements are available.
主要主題
Applied Conflict Resolution prepares students to assess complex disputes as connected systems and develop practical, ethical intervention strategies. The course integrates conflict analysis, stakeholder and power assessment, organizational and community practice, cross-cultural communication, international concerns, agreement design, implementation, monitoring, reconciliation, and prevention.
- Conflict as a System: Causes, Triggers, Patterns, and Consequences
- Positions, Interests, Needs, Values, Identity, and Fear
- Stakeholder Mapping, Power Assessment, and Conflict Risk
- Communication, Emotion, Perception, and Escalation
- Ethics, Impartiality, Consent, Confidentiality, and Professional Boundaries
- Organizational Structures, Workplace Culture, and Institutional Conflict
- Difficult Conversations, Leadership Intervention, and Workplace Mediation
- Community Conflict, Public Participation, and Civic Legitimacy
- Multi-Party Negotiation, Public Dialogue, and Consensus Building
- Community Agreements, Accountability, and Sustainable Implementation
- Culture, Identity, Worldview, and Conflict Interpretation
- Cross-Cultural Communication, Language, and Misunderstanding
- Culturally Responsive Negotiation, Mediation, and Reconciliation
- International Conflict Actors, Interests, Alliances, and External Influence
- Diplomacy, International Mediation, Human Rights, and Security Concerns
- Agreement Design, Implementation, Monitoring, and Review
- Restorative Practice, Reconciliation, and Relationship Repair
- Conflict Prevention, Early Warning, and Institutional Learning
- Integrated Multi-Level Conflict Simulation
- Capstone: Comprehensive Conflict Resolution Strategy
先修課程
Required prerequisite. Complete Foundations of Conflict Resolution before enrolling in this Applied Conflict Resolution course.
Foundations of Conflict Resolution